Quality policy

VISION-MISSION-VALUES & QUALITY POLICY

Our Company manages its Quality Management System as established in compliance with ISO 9001:2015 and management systems in line with our Vision, Mission, Values & Quality Policy.

OUR VISION

·  Becoming a recognized, highly-demanded, and preferred company in the spiral welded steel pipes and pipe fittings industry both in Turkey as well as in the Middle East and Europe.

OUR MISSION

·  Contributing to the economic development of the region.

·  Providing a peaceful work environment for employees.

·  Building lasting after-sales customer commitment.

OUR VALUES 

·  We understand, implement, and ensure the implementation of legal provisions and legislation applicable to our business operations.

·  We are against all kinds of waste.

·  We always challenge ourselves to do better.

·  We abide by the principle of mutual respect and mutual trust.

·  We are a great big family with our employees.

·  We value business ethics and justice.

·  We use our best efforts to make the world a better place for future generations.

QUALITY POLICY

·  Our primary objective is to manufacture products in compliance with the requirements of ISO 9001 and API Q1 Quality Management Systems: In line with these standards, we undertake the continuous improvement of quality based on the relevant quality control systems and continuous customer satisfaction through the reduction of costs;

·  We at HATBORU undertake to provide continuous training to our employees in order to ensure quality awareness in all stages of production, promote team work, and improve their knowledge and skills;

·  To act in line with innovative approaches, adopt continuous improvement, and become an organization which ensures the continuity of all such practices in collaboration with our employees, customers, and suppliers; and

·  As HATBORU Management, we undertake to ensure that our quality management system meets the requirements of ISO 9001 and the API Q1 Quality Management System for the continuous improvement of its efficiency and become an organization which effectively addresses the requirements and expectations of its customers and all stakeholders.